Policies
Cancellation Policy
We understand that life happens, and sometimes appointments need to be rescheduled. However, to respect our stylist time and to ensure a fair working environment, we have established the following cancelation policies.
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48 Hours Cancelation Notice: If you need to cancel within 48 hours of your appointment we hold the right to charge a cancelation fee of 50%
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No Shows: If you do not show up for your appointment without notifying us it will result in a 100% charge of scheduled service.
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Rescheduling: Same day rescheduling will result in a 25% charge
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15 min Late Police: We typically try to accommodate out late arriving guests, however that is not always possible. This may result in the need to reschedule, especially if the guest is more than 15 minutes late. This may result in up to a 50% rescheduling fee.
Our cancelation policy fees ensures our stylists are compensated for the time reserved for you.
By booking with Fringe Artistic Salon you agree to this policy and acknowledge that your stylist is working on commission, meaning their income is directly impacted by no-shows and last minute cancellations.
Thank you for understanding and respecting our time, we look forward to seeing you
New Client Contracts
When you arrive at our spa in Nutley, you will first be greeted with drinks and treats to help you unwind and a welcome kit that includes our detailed pricing. Next, one of our experts will meet you and closely examine your hair and skin. Finally, our team will take the time to understand your concerns in detail and will help draw out the perfect and most lucrative treatment plan to help you achieve all your goals.
As a new client, you can expect your stylist to go over a "color contract" that will ensure that you know what we can do for you on your first visit, the correct upkeep, and how long it may take to get you to your set goal. This leaves you happy and aware of expectations from your stylist and develops a relationship of trust!
Level-System
Our stylists bring specific experience and expertise to Fringe. To reflect that, we have a tiered fee structure. Price+ indicates the base price for that particular tier and service and may increase taking into account certain variables such as the amount of product used, hair length/type, service duration, etc.
Stylists' prices are based on their industry experience, the amount of advanced education they have obtained and time of demand. Our stylists are on a level based system.
In general, you pay more for experience and advanced training. Feel free to request a stylist in the price range you are comfortable with. We have someone for everyone!
Fringe Artistic Salon & Spa is a Welcoming Environment
Fringe Artistic Salon & Spa is a safe space for all clients to enter no matter your gender, orientation, ethnicity, or religion. In our eyes, hair has no classification, therefore, we see you the way you see yourself and our mission is to bring your hair goals to life!
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